What Does VoIP Caller Mean?

VoIP Caller meaning? What Does VoIP Caller Mean? You are probably seeing more VOIP CALLER or VOIP come up on your phone's screen. What does this mean? It is the Caller ID identifying your incoming call as a call made over broadband internet connection instead of the older phone [...]

Vanity Phone Number – Are There Benefits In Having?

Vanity Phone Number - Are There Benefits In Having? Yes! Many companies have come to recognize their vanity phone number as a valuable company asset. How can your company benefit from a Vanity Phone Number? Can increase your business's visibility by word of mouth advertising. Can help build your company's brand. Easy for [...]

Cable or Wiring, What Do I Need?

We recommend a high quality cable for VoIP clarity, every call. Phone System Cabling We recommend Cat 5 or Cat 6 ethernet cable for use in our hosted VoIP Telephone Systems to provide the end user a reliable high quality voice experience. Before we install a system, it is important [...]

Office Phone With Call Forwarding

Office phone with call forwarding, when would I use this option? Good question. When you're not available to take a call, the last thing anyone wants is voicemail. With our easy-to-use call forwarding feature, you never have to miss an important conversation again! Just select Forward All (see photo for location) soft key [...]

Can I use my work VoIP phone at home for remote work?

Can I use my work VoIP phone at home for remote work? Our clients love the ease of portability MetroConnect offers with their Telephone Systems. We know that our customers, whether they're in an office or are doing remote work from home, are always looking for a phone system to provide them and [...]

Florida Hurricane Season – What Happens To My Business Phone Calls?

Stay Connected During Hurricanes and Tropical Storms with MetroConnect Be Prepared for Anything In the south, hurricanes and tropical storms are a reality we can't ignore. At MetroConnect, we understand the unique challenges businesses face when preparing for severe weather. Our services are designed to help you minimize downtime and maintain operations, even in the [...]

Will I be able to retrieve my office voice messages when closed?

Yes you can! MetroConnect configures every phone system with the voice messages forwarded to a designated email address. If your company requires multiple email recipients, we can do that too. This way when a call comes in and the caller leaves a voice message, it gets sent to every recipient's email address. The [...]

Phone numbers or vanity number?

Local or Toll Free Phone Numbers Purchase Phone Numbers? Ever wanted to give your business a more personal touch? Phone numbers are the way to go. We have just what you need--unique, identifiable phone numbers that'll make it easy for customers and clients alike to remember how they can reach out when they [...]

What is The Cost Of MetroConnect’s Cloud 9 Program?

What is The Cost Of MetroConnect's Cloud 9 Program? MetroConnect's Cloud 9 Program is perfect for companies that want a brand-new full feature business telephone system with No Up Front Fees. Our Cloud 9 Program includes new telephones, POE Switch, Router (if necessary), Installation, Training and Porting of up to two phone [...]

Can we keep our business phone number if we switch service?

Can we keep our business phone numbers if we switch service? Yes, most service providers offer a feature called "number portability" which allows you to keep your existing business phone numbers (DID's) when you switch to their service. This ensures minimal disruption to your business operations. However, it is always best to confirm [...]